1. What is Future Cure Nesha?
Future Cure Nesha is a medical tourism facilitation company in India that connects patients worldwide with leading hospitals, accredited doctors, and wellness centers. We provide end-to-end support including medical guidance, travel assistance, accommodation, and post-treatment follow-up.

2. Are you a hospital or healthcare provider?
No. We are not a hospital, clinic, or doctor. We act as a facilitator. All treatments are provided by our partner hospitals and doctors.

3. How do you select hospitals and doctors?
We only work with NABH (India) and JCI (international) accredited hospitals, and doctors who have proven expertise, years of experience, and high standards of patient care.

4. How do I Start the process with Future Cure Nesha?
Simply share your medical reports with us. Our team will coordinate with hospitals to prepare a treatment plan and cost estimate. Once you confirm, we assist with your travel and treatment arrangements.

📋 Medical Process

5. Do I need to share my medical records before traveling?
Yes. Complete and accurate records help us recommend the right specialists and provide a personalized treatment plan and cost estimate in advance.

6. Is my medical information is confidential?
Absolutely ✅. We follow strict privacy and data protection policies. Records are shared only with the treating medical team.

7. What specialties and treatment are covered?
We facilitate:

• Cardiology & Heart Surgery
• Oncology (Cancer)
• Orthopedics & Joint Replacements
• Organ Transplants
• Fertility & IVF
• Cosmetic & Reconstructive Surgery
• Neurology & Neurosurgery
• Dentistry & Eye Care
• Alternative Medicine (Ayurveda, Naturopathy, Yoga)

8. Can I get a second opinion before traveling?
Yes. We provide tele-consultations and second opinions with leading doctors.

9. How long does it take to get a treatment plan and cost estimate?
Usually 2–5 working days after receiving your complete reports.

10. How do I know what my treatment will cost?
We share a detailed cost estimate after reviewing your reports with hospitals. Final costs may vary based on treatment, doctor, and length of hospital stay.

11. Do you guarantee the lowest treatment costs?
We ensure transparent and affordable pricing, but costs may vary depending on the hospital, doctor’s expertise, and complexity of treatment.

12. Can treatment results be guaranteed?
No medical outcomes can be guaranteed. Success depends on your condition and the doctor’s expertise.

💰 Costs, Cancellation & Refunds

13. What if I cancel before traveling to India?
Our refund policy applies:
• 30+ days before → Full refund (minus non-refundable costs)
• 15–29 days before → 50% refund of facilitation fee
• Less than 15 days → No refund

14. What if I cancel after arriving in India?
Deposits paid to hospitals for scheduled procedures are non-refundable. Hotels, transport, and other bookings follow the provider’s cancellation policies.

15. Can I reschedule my treatment?
Yes, subject to availability. Deposits may be held as credit for up to 6 months.

16. What happens during emergencies like pandemics or travel bans?
We review such cases individually with fairness and compassion.

17. How soon will I get my refund (if applicable)?
Refunds are processed within 21 business days after written cancellation.

18. Are there any hidden costs?
No. You only pay for hospital bills, agreed facilitation fees, and any extra services you choose. All charges are communicated transparently in advance.

✈️ Travel & Support Services

19. Do you assist with visas?
Yes, we provide medical visa guidance and documentation support. (Note: A medical visa is usually required for treatment in India, not a tourist visa.)

20. Do you arrange airport pickup and local transport?
Yes. We arrange airport pickup, drop-off, and local travel as per your needs.

21. What accommodation options are available?
We arrange accommodation ranging from budget guesthouses to luxury hotels and serviced apartments, depending on your budget and preference.

22. Do you provide translators?
Yes. Interpreters are available in English, Arabic, Russian, French, German, and more.

23. What kind of support will I have during my stay?
• 24/7 patient helpline
• Dedicated case manager
• Hospital coordination & recovery planning
• Assistance with local SIM cards, currency exchange, and daily needs

24. Can a family member or attendant stay with me?
Yes. Most hospitals allow one attendant per patient. We also arrange accommodation for accompanying family members if needed.

25. What food arrangements are available?
International patients can request customized diets (vegetarian, halal, diabetic-friendly, etc.) during their hospital stay and accommodation.

26. Can I combine treatment with tourism?
Yes. Many patients recover and then enjoy India’s cultural and natural attractions, such as the Taj Mahal and Goa beaches etc.

27. What if my recovery takes longer than planned?
We help with rescheduling flights, extending accommodation, and arranging follow-up appointments. Additional costs may apply.

⚖️ Responsibility & Safety

28. Who is responsible if something goes wrong with my treatment?
All medical responsibility lies with doctors and hospitals. Future Cure Nesha acts only as a facilitator.

29. Do I need medical insurance?
Yes, we strongly recommend international medical and travel insurance for added safety.

30. Is India safe for medical travelers?
Yes. Partner hospitals maintain international standards of hygiene, safety, and infection control. We also ensure 24/7 support for patient security.

31. Will my medical documents be provided in English?
Yes, your discharge summary, reports, and prescriptions are provided in English (or translated if needed).

🌟 Aftercare & Follow- up

32. Do you provide follow-up support once I return home?
Yes. We coordinate tele-consultations, share medical reports, and assist with ongoing care instructions.

33. Will I get post- treatment guidance on medicines and recovery?
Yes. Doctors provide prescriptions, lifestyle advice, and recovery plans to support your healing process.

🌟 Why Choose Future Cure Nesha?

34. What makes you different from others?
• 10+ years of Doctor- Led Expertise
• 99% patient satisfaction across 40+ countries
• Strong partnerships with India’s top hospitals and specialists
• Transparent, ethical, and patient-first approach